Owner Changes at Len’s Auto Repair!
Many of you have noticed some changes at Len’s Auto Repair, and we wanted to take a moment to keep you in the loop. Kim and Jon, familiar faces to many of our long-time customers, have decided to step back from daily operations as they enter semi-retirement. Kim is 66, and Jon is 62, and after years of dedicated service, they are enjoying a well-deserved slower pace. Rest assured, they remain a vital resource to our team, providing daily guidance and support to ensure we continue delivering the quality service you expect.
We understand that change can be challenging—for both our valued customers and our team members. It’s not always easy to see new faces in the shop, but we truly appreciate your patience and willingness to build new relationships with our dedicated staff.
Overland Service Advisors: Ryan Buckles and Steve Mesker are now advising customers at our Overland location. Both were personally trained by Jon and bring a wealth of industry experience to the role. Together, they are committed to providing top-notch service and expert advice. Lead Diagnostic Technician: Mike Warden has stepped into the role of Lead Diagnostic Technician, succeeding Kim. Mike will be based at our Overland location but will be supporting all three of our shops with his diagnostic expertise.
Marit Mertz has taken on the role of Chief Operating Officer while Michael Norris is our Director of Operations. Along with myself, Marit and Michael will oversee the daily operations of Len’s Auto Repair, ensuring smooth service and continuous improvement. We’re excited about the future and confident in the strength of our team. Thank you for your continued trust and support!