Below is a list of questions that are frequently presented to us at Len’s Auto Repair. We’ve tried to provide an adequate response to each question. If you do not see your question listed, or the response we have provided is not sufficient, please contact us so that we may assist you.
What is your warranty?
At a minimum, all of our repairs are warrantied for 2 years or 24,000 miles.
Do you charge for diagnosing my vehicle’s problem?
The answer is yes and no. There is no charge for checking things like your brake squeak, but there is a charge for making the repair to remove the squeak. For complex drivability problems, there is a charge incurred for our proper diagnosis, in addition to the repair charge.
Can I drop my vehicle off before you open?
Yes you can. We have a night drop at both locations. Just put your keys in one of the marked envelopes provided, and drop them through the slot.
Can you repair ……………..?
We provide repair for all of the systems of your vehicle. The only thing we do not do is body work.
Why is my check engine light on?
Your check engine light is controlled by your vehicle’s Powertrain Control Module. This module monitors every system of your vehicle. There are literally hundreds of reasons the light can come on. To properly diagnose why it is on, you will need to make an appointment with us.